Support

How can we help?

For questions about your account, progress or purchases, contact the Fleet Horizons team.

What to include

• Commander name and universe.
• What happened and when (including your time zone).
• App version and device model.
• A screenshot, if it helps explain the issue.

Purchases and refunds

If a purchase has not arrived, send the Apple order number and purchase date. Refund requests are handled by Apple.